:root{--bg:#f5f7f8;--panel:#fff;--text:#17201c;--muted:#6b746f;--line:#e3e8e5;--green:#0d6947;--green-soft:#e9f5ef;--warn:#ad6507;--warn-soft:#fff4dc;--danger:#b63c3c;--shadow:0 8px 30px rgba(22,43,33,.06);--radius:16px}
*{box-sizing:border-box}html{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",sans-serif;color:var(--text);background:var(--bg)}body{margin:0;min-height:100vh}a{color:var(--green);text-decoration:none}button,input,select,textarea{font:inherit}h1,h2,h3,p{margin-top:0}h1{font-size:30px;letter-spacing:-.5px;margin-bottom:6px}h2{font-size:18px;margin-bottom:16px}.muted{color:var(--muted)}.small{font-size:13px}.eyebrow{font-size:12px;text-transform:uppercase;color:var(--green);font-weight:700;margin-bottom:6px}
.sidebar{position:fixed;inset:0 auto 0 0;width:228px;background:#fff;border-right:1px solid var(--line);padding:24px 16px;display:flex;flex-direction:column;z-index:10}.brand{display:block;color:#17201c;font-size:21px;font-weight:800;padding:0 10px 22px}.brand span,.login-brand span{color:var(--green)}.sidebar nav{display:flex;flex-direction:column;gap:4px}.sidebar nav a{color:#4d5752;padding:11px 13px;border-radius:10px;font-size:14px}.sidebar nav a:hover,.sidebar nav a.active{background:var(--green-soft);color:var(--green);font-weight:700}.sidebar-user{margin-top:auto;border-top:1px solid var(--line);padding:16px 12px 0}.sidebar-user small{color:var(--muted)}.link-button{display:block;border:0;background:none;color:var(--muted);padding:8px 0 0;cursor:pointer}.main{margin-left:228px;padding:34px;min-height:100vh}.mobile-header,.bottom-nav{display:none}
.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:24px}.actions{display:flex;gap:10px;flex-wrap:wrap}.button{display:inline-flex;align-items:center;justify-content:center;min-height:40px;padding:0 15px;border:1px solid var(--line);border-radius:10px;background:#fff;color:#33403a;font-weight:650;cursor:pointer}.button:hover{border-color:#b8c5bf}.button.primary{background:var(--green);color:#fff;border-color:var(--green)}.button.small{min-height:32px;padding:0 10px;font-size:13px}.button.wide{width:100%}
.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow);margin-bottom:18px}.panel.compact{display:flex;align-items:center;justify-content:space-between}.panel-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.metric-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:18px}.metric-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:18px;color:var(--text);box-shadow:var(--shadow)}.metric-card span{display:block;color:var(--muted);font-size:13px;margin-bottom:12px}.metric-card strong{font-size:30px}.metric-card.warning{background:var(--warn-soft)}.metric-card.accent{background:var(--green-soft)}.two-columns{display:grid;grid-template-columns:1fr 1fr;gap:18px}.detail-columns{grid-template-columns:1.4fr 1fr}
.list-rows{display:flex;flex-direction:column}.list-row{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:13px 2px;border-bottom:1px solid var(--line);color:var(--text)}.list-row:last-child{border-bottom:0}.list-row p{font-size:13px;color:var(--muted);margin:4px 0 0}.badge{display:inline-flex;white-space:nowrap;background:#eef1ef;color:#506059;padding:5px 9px;border-radius:999px;font-size:12px}.badge.accent{background:var(--green-soft);color:var(--green)}.empty,.empty-cell{padding:26px;color:var(--muted);text-align:center}
.filter-bar{display:grid;grid-template-columns:minmax(220px,2fr) minmax(130px,1fr) minmax(130px,1fr) auto;gap:10px;margin-bottom:18px}.customer-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.customer-card{display:block;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:17px;color:var(--text);box-shadow:var(--shadow);transition:.15s}.customer-card:hover{transform:translateY(-2px);border-color:#b8c5bf}.customer-top{display:flex;align-items:center;gap:11px}.customer-top .badge{margin-left:auto}.avatar{width:40px;height:40px;border-radius:12px;background:var(--green-soft);color:var(--green);display:grid;place-items:center;font-weight:800}.customer-top h3{font-size:16px;margin:0 0 3px}.customer-top p{font-size:12px;color:var(--muted);margin:0}.customer-card dl{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:18px 0 0}.customer-card dl div{min-width:0}.customer-card dt,.detail-list dt{font-size:11px;color:var(--muted);margin-bottom:3px}.customer-card dd,.detail-list dd{font-size:13px;margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.detail-list{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin:0}.mini-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.mini-metrics div{background:var(--bg);padding:14px;border-radius:12px}.mini-metrics strong{display:block;font-size:22px}.mini-metrics span{font-size:12px;color:var(--muted)}
.customer-filters{grid-template-columns:minmax(220px,2fr) repeat(5,minmax(120px,1fr)) auto}
.form-panel{max-width:900px}.stack-form{display:flex;flex-direction:column;gap:18px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px}.field{display:flex;flex-direction:column;gap:7px}.field:has(textarea){grid-column:1/-1}.field label{font-size:13px;font-weight:700}.field label b{color:var(--danger);margin-left:3px}.field small{font-size:12px;color:var(--muted)}.checkbox-field{flex-direction:row;align-items:center}.form-control{width:100%;min-height:42px;border:1px solid #ccd5d0;border-radius:10px;padding:9px 11px;background:#fff;color:var(--text)}textarea.form-control{resize:vertical}.form-control:focus{outline:2px solid rgba(13,105,71,.13);border-color:var(--green)}.form-check-input{width:18px;height:18px}.form-actions{display:flex;gap:10px;border-top:1px solid var(--line);padding-top:18px}.errorlist,.form-errors{color:var(--danger);font-size:13px;list-style:none;padding:8px 10px;background:#fff0f0;border-radius:8px;margin:0}.check-row{display:flex;align-items:center;gap:8px;font-size:14px}
.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;min-width:700px}th{text-align:left;font-size:12px;color:var(--muted);font-weight:700;padding:10px;border-bottom:1px solid var(--line)}td{padding:13px 10px;border-bottom:1px solid var(--line);font-size:13px;vertical-align:top}.inline-form{display:flex;gap:6px}.inline-form select{border:1px solid var(--line);border-radius:8px;padding:5px}.tabs{display:flex;gap:6px;margin-bottom:16px}.tabs a{padding:8px 13px;border-radius:9px;color:var(--muted)}.tabs a.active{background:var(--green);color:#fff}.pagination{display:flex;justify-content:center;gap:16px;align-items:center;padding:20px;color:var(--muted)}
.screenshot-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.screenshot-grid a{display:block;aspect-ratio:3/4;border-radius:10px;overflow:hidden;background:var(--bg)}.screenshot-grid img{width:100%;height:100%;object-fit:cover}.stat-row{display:flex;justify-content:space-between;border-bottom:1px solid var(--line);padding:10px 0}.messages{position:fixed;top:18px;right:22px;z-index:30}.message{background:#1b2b23;color:#fff;padding:12px 16px;border-radius:10px;box-shadow:var(--shadow);margin-bottom:8px}.login-shell{min-height:100vh;display:grid;place-items:center;padding:20px;background:radial-gradient(circle at top,#edf8f2,transparent 50%),var(--bg)}.login-card{width:min(420px,100%);background:#fff;border:1px solid var(--line);border-radius:22px;padding:34px;box-shadow:0 24px 70px rgba(17,47,33,.12)}.login-brand{font-size:24px;font-weight:850;margin-bottom:34px}.login-card h1{font-size:26px}
@media(max-width:1100px){.metric-grid{grid-template-columns:repeat(3,1fr)}.customer-grid{grid-template-columns:repeat(2,1fr)}.screenshot-grid{grid-template-columns:repeat(3,1fr)}}
@media(max-width:760px){body{padding-bottom:68px}.sidebar{display:none}.main{margin:0;padding:18px 14px 80px}.mobile-header{display:flex;align-items:center;justify-content:space-between;background:#fff;margin:-18px -14px 22px;padding:16px;border-bottom:1px solid var(--line)}.mobile-header .brand{padding:0;font-size:18px}.bottom-nav{display:grid;grid-template-columns:repeat(5,1fr);position:fixed;left:0;right:0;bottom:0;background:#fff;border-top:1px solid var(--line);z-index:20}.bottom-nav a{padding:14px 3px;text-align:center;font-size:12px;color:#4c5852}.page-head{align-items:flex-start}.page-head h1{font-size:24px}.actions{justify-content:flex-end}.metric-grid{grid-template-columns:repeat(2,1fr);gap:9px}.metric-card{padding:14px}.metric-card strong{font-size:25px}.two-columns,.detail-columns{grid-template-columns:1fr}.filter-bar{grid-template-columns:1fr 1fr}.filter-bar input:first-child{grid-column:1/-1}.customer-grid{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.field:has(textarea){grid-column:auto}.screenshot-grid{grid-template-columns:repeat(2,1fr)}.panel{padding:15px;border-radius:13px}.panel.compact{align-items:flex-start;gap:15px}.detail-list{grid-template-columns:1fr}.messages{left:14px;right:14px;top:12px}.login-card{padding:26px}}
/* Service workspace: readable, calm, and centered on the next action. */
:root{--bg:#f3f6f5;--text:#203b32;--muted:#61736b;--green:#096647;--green-soft:#e8f3ed;--line:#dce6e0;--radius:14px;--shadow:0 3px 15px rgba(18,52,37,.025)}
html{font-size:16px;line-height:1.6}h1{font-size:30px;font-weight:750;letter-spacing:-.04em}h2{font-size:18px}h3{font-size:16px}a,button,input,select,textarea{touch-action:manipulation}button:disabled{opacity:.6;cursor:wait}[hidden]{display:none!important}:focus-visible{outline:3px solid #34a987;outline-offset:3px}.sidebar{width:232px;background:#0c3428;color:#fff;padding:30px 17px 20px;overflow-y:auto}.sidebar .brand{color:#fff;font-size:27px;letter-spacing:-1px}.sidebar .brand span{color:#9cdfbf}.brand small{display:block;font-size:12px;letter-spacing:2px;font-weight:500;color:#a4c7b6;margin-top:2px}.sidebar nav a{color:#c7dcd1;padding:10px 13px;font-size:14px;display:flex;align-items:center;gap:11px}.sidebar nav a.active,.sidebar nav a:hover{background:#225342;color:#fff}.nav-icon{width:20px;font-size:22px;line-height:1}.nav-label{display:block;font-size:12px;letter-spacing:1px;color:#8bb19e;padding:15px 13px 5px}.sidebar-user{border-color:#355448;margin-top:30px}.sidebar-user small{display:inline-block;margin-left:10px;color:#a4c7b6}.sidebar-user .link-button{color:#bfd6c8}.main{margin-left:232px;padding:38px 40px;max-width:1780px}.page-head{margin-bottom:25px}.page-head p{margin-bottom:0}.button{min-height:44px;font-size:14px;padding:8px 16px}.button.primary:hover{background:#084e37}.button.small{min-height:36px}.back-link{display:inline-block;margin-bottom:20px;font-size:14px}.strong{font-weight:700;color:var(--text)}.workspace-bar{display:flex;gap:20px;align-items:center;justify-content:space-between;margin-bottom:24px}.tabs{margin:0;flex-wrap:wrap}.tabs a{font-size:14px;padding:9px 16px}.tabs a.active{background:#fff;color:var(--green);box-shadow:0 1px 6px #163c2810;border:1px solid var(--line)}.quick-search{display:flex;gap:8px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:10px;padding:5px 8px;min-width:0}.quick-search input{border:0;background:transparent;min-width:0;width:240px;padding:8px;font-size:14px;color:var(--text)}.quick-search button{border:0;background:none;color:var(--green);white-space:nowrap;cursor:pointer;font-size:14px;font-weight:650}.task-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:26px}.metric-card{padding:20px;position:relative}.metric-card:first-child{border-top:3px solid var(--green)}.metric-card span{font-size:14px;margin-bottom:8px}.metric-card strong{display:block;font-size:34px;line-height:1.3;font-weight:650}.metric-card small{font-size:12px;display:block;color:var(--muted);margin-top:8px}.workspace-columns{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(300px,1fr);gap:24px}.workspace-columns>*,.two-columns>*{min-width:0}.panel{padding:24px;margin-bottom:22px}.panel-head{align-items:center;margin-bottom:8px}.panel-head h2{margin-bottom:8px}.panel-head>a{font-size:14px}.step{font-size:12px;font-weight:700;color:var(--green);margin-right:9px;background:var(--green-soft);padding:5px;border-radius:5px}.task-row{display:flex;align-items:center;gap:13px;padding:18px 0;border-bottom:1px solid var(--line)}.task-row:last-child{border:0}.task-body{flex:1;min-width:0;overflow-wrap:anywhere}.task-body p{font-size:14px;margin:3px 0;color:var(--muted)}.task-body small{font-size:12px;color:var(--muted)}.task-end{display:flex;flex-direction:column;gap:6px;align-items:flex-end;font-size:14px}.badge.warning{background:#fff2d4;color:#84520b}.badge.danger{background:#fce9e4;color:#a03220}.empty-state{text-align:center;padding:30px 16px}.empty-state>span{display:inline-grid;place-items:center;background:var(--green-soft);width:40px;height:40px;border-radius:50%;color:var(--green);margin-bottom:12px}.empty-state h3{margin-bottom:6px}.empty-state p{color:var(--muted);font-size:14px;margin-bottom:12px}.empty-state a{font-size:14px}.list-row{padding:17px 0}.list-row p{font-size:14px;overflow-wrap:anywhere}.next-action{color:var(--green)!important}.overdue{color:#a45409}.due-date{font-size:14px;text-align:right;white-space:nowrap}.due-date small{display:block;color:var(--muted);font-size:12px}.handover-panel{background:#e8f2ec}.check-item{display:flex;align-items:center;gap:12px;color:var(--text);padding:13px 0}.check-item>div{flex:1}.check-item strong{font-size:14px}.check-item small{display:block;font-size:12px;color:var(--muted)}.check-dot{width:26px;height:26px;border:1px solid #b4cdbd;border-radius:50%;display:grid;place-items:center;font-size:12px}.check-dot.done{background:var(--green);color:#fff;border-color:var(--green)}.guide-note{padding:0 16px;font-size:14px;color:var(--muted)}.guide-note h3{color:var(--text);margin-bottom:8px}.guide-note p{margin-bottom:10px}.customer-context{display:flex;align-items:center;gap:12px;border-left:3px solid var(--green);padding:12px 16px;background:var(--green-soft);margin-bottom:20px;max-width:900px;border-radius:6px}.customer-context small{display:block;color:var(--muted);font-size:13px}.guided-form{max-width:900px}.form-intro{max-width:800px;font-size:15px}.form-section{box-shadow:none}.form-section h2,.optional-section summary{font-size:16px;margin-bottom:16px}.optional-section summary{cursor:pointer;font-weight:650;margin:0}.optional-section summary small{font-weight:400;color:var(--muted);float:right;font-size:12px}.optional-section[open] summary{margin-bottom:20px}.optional-label{font-size:12px;font-weight:400;color:var(--muted);margin-left:7px}.field label{font-size:14px}.field small{line-height:1.6}.field[data-field="next_action"],.field[data-field="delivery_confirmed"]{grid-column:1/-1}.form-control{min-height:46px;font-size:16px}.form-control:disabled{background:#f1f5f3;color:#62726b}.checkbox-field{flex-wrap:wrap;justify-content:flex-start;flex-direction:row-reverse}.checkbox-field label{flex:1}.checkbox-field .errorlist{flex-basis:100%}.save-bar{position:sticky;bottom:16px;z-index:5;border:1px solid var(--line);box-shadow:0 6px 28px #173d2912;background:rgba(255,255,255,.97);padding:14px 18px;border-radius:12px;display:flex;justify-content:space-between;align-items:center;gap:10px}.inline-note{margin:15px 0 0;padding:12px 15px;background:#eef5f1;border-radius:8px;color:#385548;font-size:14px}.warning-note{background:#fff3da;color:#825a18}.error-summary{padding:18px;border:1px solid #edbcb8;border-radius:12px;background:#fff4f2;color:#9d3125;margin-bottom:20px}.error-summary a{color:inherit}.error-summary ul{margin:10px 0 0;padding-left:22px;font-size:14px}.inline-search{max-width:900px;margin-bottom:20px}.inline-search input{flex:1}.preview-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.preview-grid figure{margin:0;min-width:0}.preview-grid img{width:100%;height:240px;object-fit:contain;background:#eef3ef;border:1px solid var(--line);border-radius:8px}.preview-grid figcaption{font-size:12px;overflow-wrap:anywhere;margin:5px 0}.renewal-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.renewal-card{margin-bottom:0}.renewal-card .panel-head{align-items:flex-start}.renewal-card .panel-head p{font-size:13px;margin:4px 0}.copy-text{font-size:14px;background:var(--bg);padding:15px;border-radius:8px;color:#456053}.renewal-result{display:flex;gap:9px;align-items:center;border-top:1px solid var(--line);padding-top:16px;margin:18px 0 9px}.renewal-result label{font-size:14px;white-space:nowrap}.renewal-result select{flex:1;min-width:0;min-height:40px;font-size:14px}.issue-filters{display:flex;gap:12px;align-items:center;margin-bottom:20px;flex-wrap:wrap;font-size:14px}.issue-filters select{width:210px}.issue-row{display:flex;gap:20px;padding:20px 0;border-bottom:1px solid var(--line);align-items:center}.issue-row:last-child{border:0}.issue-title{display:flex;align-items:center;gap:10px;margin-bottom:8px;flex-wrap:wrap}.guide-steps{padding-left:22px;font-size:15px}.guide-steps li{padding:8px 0}.guide-status{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;font-size:15px}.guide-status p{margin-top:10px}.customer-search{margin-bottom:16px}.search-main{display:grid;grid-template-columns:minmax(160px,1fr) 160px auto;gap:10px}.filter-details{margin-top:12px}.filter-details summary{font-size:14px;color:var(--green);cursor:pointer;margin-bottom:12px}.filter-details .filter-bar{grid-template-columns:repeat(4,minmax(0,1fr)) auto auto}.customer-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.customer-card{padding:22px}.customer-card dt,.detail-list dt{font-size:12px}.customer-card dd,.detail-list dd{font-size:14px}.customer-top{min-width:0}.customer-top>div{min-width:0}.customer-top h3{overflow-wrap:anywhere}.detail-list dd{white-space:normal;overflow-wrap:anywhere}.table-wrap th{font-size:13px}.table-wrap td{font-size:14px}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:#173d2b;color:#fff;padding:12px 20px;border-radius:10px;z-index:60;max-width:90vw;width:max-content;font-size:14px}.skip-link{position:fixed;top:-100px;left:15px;background:white;padding:10px;z-index:100}.skip-link:focus{top:10px}.mobile-menu{position:relative}.mobile-menu summary{cursor:pointer;font-size:14px;color:var(--green)}.mobile-menu nav{position:absolute;right:0;top:32px;background:#fff;width:205px;padding:15px;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);z-index:40}.mobile-menu nav a{display:block;padding:9px;font-size:14px}.messages{position:static;margin-bottom:18px}.message{background:#e3f3e9;color:#145236;border:1px solid #bcdcc9;box-shadow:none}.message.error{background:#ffefed;color:#9d3125}.pagination{flex-wrap:wrap}
@media(max-width:1200px){.main{padding:28px 24px}.workspace-columns{grid-template-columns:1.4fr 1fr;gap:18px}.workspace-bar{flex-wrap:wrap}.panel{padding:20px}.filter-details .filter-bar{grid-template-columns:repeat(3,minmax(0,1fr))}.renewal-grid{grid-template-columns:1fr}}
@media(max-width:1000px){.workspace-columns{grid-template-columns:1fr}.workspace-columns>aside{display:grid;grid-template-columns:1fr 1fr;gap:18px}.guide-note{grid-column:1/-1}.task-metrics{grid-template-columns:repeat(2,1fr)}.two-columns{grid-template-columns:1fr}.customer-grid{grid-template-columns:1fr}}
@media(max-width:760px){body{padding-bottom:0}.main{margin:0;padding:20px 16px 105px}.mobile-header{margin:-20px -16px 25px;padding:16px 20px}.bottom-nav{grid-template-columns:repeat(4,1fr);padding-bottom:env(safe-area-inset-bottom)}.bottom-nav a{font-size:13px;padding:16px 0}.page-head{gap:12px;flex-wrap:wrap}.page-head h1{font-size:25px}.page-head p{font-size:14px}.workspace-bar{gap:15px}.quick-search{width:100%}.quick-search input{flex:1;width:150px}.task-metrics{gap:10px}.metric-card{padding:15px}.metric-card strong{font-size:29px}.metric-card small{font-size:12px}.workspace-columns>aside{display:block}.panel{padding:18px}.task-row .avatar{display:none}.task-end{font-size:13px}.task-row{gap:10px}.list-row{align-items:flex-start}.list-row>div{min-width:0}.task-body .strong{font-size:15px}.form-grid{grid-template-columns:1fr}.save-bar{bottom:72px;padding:12px;flex-wrap:wrap}.save-bar>span{font-size:12px}.save-bar .actions{margin-left:auto}.preview-grid{grid-template-columns:repeat(2,1fr)}.preview-grid img{height:180px}.issue-row{flex-wrap:wrap;gap:12px}.issue-row .button{margin-left:auto}.guide-status{grid-template-columns:1fr;gap:8px}.search-main{grid-template-columns:1fr auto}.search-main input{grid-column:1/-1}.filter-details .filter-bar{grid-template-columns:1fr 1fr}.renewal-result{flex-wrap:wrap}.renewal-result label{flex-basis:100%}.renewal-card .panel-head{flex-wrap:wrap}.customer-card{padding:18px}.mini-metrics{gap:6px}.mini-metrics div{padding:10px}.mini-metrics strong{font-size:19px}.inline-search{flex-wrap:wrap}.inline-search input{min-width:140px}.customer-context{font-size:14px}#toast{bottom:90px}.form-section[hidden]{display:none}.issue-filters select{width:100%}.tabs a{padding:8px 12px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}

.demo-banner{border:1px dashed #b9d6c6;color:#426451;font-size:12px;border-radius:8px;padding:7px 12px;margin-bottom:18px;background:#eaf5ee}.customer-overview{display:flex;gap:22px;align-items:center;flex-wrap:wrap;margin:20px 0;color:var(--muted);font-size:14px}.customer-overview strong{color:var(--text)}.customer-overview a{margin-left:auto}.purchase-row{display:flex;gap:18px;align-items:center;justify-content:space-between;padding:20px 0;border-bottom:1px solid var(--line)}.purchase-row:last-child{border:0}.purchase-row .badge{margin-left:8px}.purchase-row .actions{flex-shrink:0}
@media(max-width:760px){.customer-overview{gap:12px}.customer-overview a{margin-left:0}.purchase-row{flex-wrap:wrap;gap:12px}.purchase-row .task-body{flex-basis:100%}.purchase-row .actions{width:100%;justify-content:flex-end}.demo-banner{font-size:12px}.detail-list{gap:14px}}

.handover-text{white-space:normal;overflow-wrap:anywhere;font-size:15px;line-height:1.8}.report-counts{display:flex;flex-wrap:wrap;gap:10px 24px;border-top:1px solid var(--line);padding-top:16px;margin-top:20px;font-size:14px;color:var(--muted)}.report-counts strong{color:var(--text)}.inline-note p:last-child{margin-bottom:0}

/* Three-step reception flow */
.flow-shell{max-width:840px;margin:0 auto}.flow-steps{list-style:none;padding:0;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:0 0 30px}.flow-steps li{display:flex;align-items:center;gap:12px;border-bottom:3px solid #e0e8e3;padding:16px 10px;color:#77847d}.flow-steps li>span{display:grid;place-items:center;border:1px solid #d5dfd8;border-radius:50%;width:34px;height:34px;flex-shrink:0;font-size:14px}.flow-steps strong{display:block;font-size:16px}.flow-steps small{display:block;font-size:12px;margin-top:3px}.flow-steps em{font-style:normal;font-size:11px;font-weight:400}.flow-steps .current{border-color:var(--green);color:var(--green)}.flow-steps .current>span{background:var(--green);color:white;border-color:var(--green)}.flow-steps .done>span{background:var(--green-soft);color:var(--green);border:0}.flow-shell .page-head{margin-bottom:22px}.flow-shell .form-grid{grid-template-columns:1fr 1fr;gap:22px}.flow-shell .field[data-field="description"],.flow-shell .field[data-field="images"],.flow-shell .field[data-field="notes"],.flow-shell .field[data-field="resolution"]{grid-column:1/-1}.purchase-context{padding:12px 16px;border:1px solid var(--line);border-radius:8px;font-size:13px;color:var(--muted);margin-bottom:18px;overflow-wrap:anywhere}.flow-result{text-align:center;padding:45px 35px}.result-check{display:inline-grid;place-items:center;width:60px;height:60px;border-radius:50%;background:var(--green-soft);color:var(--green);font-size:28px;margin-bottom:20px}.result-summary{text-align:left;max-width:480px;margin:25px auto;border-top:1px solid var(--line);padding-top:18px}.result-summary>div{display:flex;justify-content:space-between;gap:15px;margin:10px 0;font-size:14px}.result-summary dt{color:var(--muted)}.result-summary dd{margin:0}.result-actions{display:flex;justify-content:center;gap:12px;flex-wrap:wrap;margin-top:28px}.customer-journey{display:flex;align-items:center;gap:18px;font-size:14px;background:#edf5ef;padding:17px 20px;border-radius:10px;margin:0 0 24px;color:#3a6350}.customer-journey b{display:inline-grid;place-items:center;width:24px;height:24px;background:#fff;border-radius:50%;font-size:12px;margin-right:7px}.journey-arrow{color:#95b5a4}.flow-shell .save-bar{position:static;margin-top:24px}.flow-shell .optional-section summary small{float:none;margin-left:10px}
@media(max-width:760px){.flow-steps{gap:8px;margin-bottom:24px}.flow-steps li{gap:7px;padding:12px 2px}.flow-steps li>span{width:27px;height:27px;font-size:12px}.flow-steps strong{font-size:14px}.flow-steps small{font-size:10px}.flow-shell .form-grid{grid-template-columns:1fr}.flow-result{padding:28px 18px}.flow-result h1{font-size:24px}.result-actions{flex-direction:column}.customer-journey{gap:8px;font-size:12px;padding:14px 10px;justify-content:space-between}.customer-journey b{width:20px;height:20px;margin-right:3px}.flow-shell .save-bar .actions{width:100%;justify-content:space-between}.flow-shell .save-bar .button{font-size:13px;padding:8px 11px}.flow-shell .back-link{font-size:13px}.flow-shell .customer-context{margin-top:0}}